January 2016. Denver, Colorado and New York, New York.
Both Alex and I work at PR Newswire as part of the User Experience Team. He works in New York as a Senior Front End Developer coding all the UI components and micro-interactions that happen in our main web app and other several sites that reach a more general audience. I work as a Senior UX Designer running usability testing sessions, diagramming information architecture and dealing with the finalized mockups before they enter into development.
We both come from an environment where design principles and methodologies are the most essential and mandatory tools you need to master before you embark on a communication project. This understanding kept us talking about collaborating someday on a project together.
Our team also extends to other locations: Chicago, Toronto, India. The distance and the different interpretations of the same language can sometimes lead to costly confusions, time and money-wise.
That everyday struggle sees it bright side with messengers such as Slack. Through that channel, we can exchange relevant articles that can help us leverage our work and arrive at a mutual understanding. Not everybody in the process is a UX practitioner, so these concepts and vocabulary might not be familiar.
It is for that reason we believe creating a glossary of user experience terms for students, professionals, and newcomers to the career will achieve a better understanding of the business-specific language.
The challenge from the enormous amount of information Internet provides picking and cataloging those articles that are considered relevant.
Architecting the content, finding a logical order, is a task invested with quite the subjectivity. Although, after auditing several websites, the categories we used are:
Under those, there are links to these articles that take you to the original publication. Our intention is just to point the users to the right place, and not keep them captives in our website.
UX Stash is a lightweight site, full of information curated by Alex and me only. We maintain the repository public, in case someone likes to add a link. However, we don’t promote it openly.
The price we pay is that we have to do all the updates by ourselves, including not only the addition of links but also the check for broken ones.
This slow pace has the benefit that you take the time to post what is right and useful. Besides from serving as an exercise of constantly checking for new articles every week, and the discussion between pairs about what to post. A good way to stay current.
This service became the reference not only ours but also for the rest of the team. Every time a concept is not entirely understood, we use UX Stash as a source of consultation.