- We are losing the sense of community and belonging
- Create a sense of connection starting by building rapport
- Rapport builder
- Use at check-in
- Starts the conversation
- Helps people feel seen and heard
- Missing variety?
- Add an interesting new thing
- Make people feel the time flew by
- “How fast the time went!"
- Feel you’re with your people, not that you’re staring at a tv screen
- Engage in the first 6 minutes
- Give participants time to process -create space
- During a crisis make it bite-sized -we can retain less information
- Vary interactions -don’t abuse the tools: chat, polls, breakouts
All humans have needs in the workplace
- Recognition (seen/heard)
- Valued (respect/appreciation)
- Make people feel safe to share
- Give them a hint on how to find the tools
- What is the biggest challenge of working virtually in your role?
- Lack of connection
- Lack of empathy, sense of belonging
- Reading the room
Why does engagement matter?
- On-screen we are missing the small interactions
- Talking about anything but work
- Leverage the engagement tools that you have
- Create warmups
- Virtual needs clear instructions to be engaging
- Interaction should happen early and often
- Instruct how they can comment or share
- We don’t have a sense of community if we don’t have the option to add and bring value into the community
- Ask permission & set the expectation of interaction
- Cueing counts for interactions
- Directions should be specific & concise
- Use chat to get consensus and call people to expand more
- Everyone feels heard. People feel they all participated in the decision making
- It may feel overly direct at first
- Learn to be quiet, create a quiet space. Take 10 to 12 seconds for people to process and type something in the chat
- Pauses are powerful
- Ask permission or share that you’ll be asking for interaction
How could you make members feel safer to speak up during a virtual meeting?
- Breakout rooms
- Anonymous polling
- Outline an agenda beforehand
- Allow participants to be subject matter experts
There are many interaction tools
- Share in the chat
- Breakout rooms
- Group discussion
- Annotation (people’s favorite)
- Countdown timers
- Use this time to organize thoughts
- Controls time better for an important discussion
- Option to report back verbally or in chat
What virtual meetings could benefit from more interaction?
- Board meetings
- All hands
How could you use interactions to gain involvement and collect important information?
- Miro boards
- ‘Raise hands’ option
- Make members feel seen, heard, valued, and safe
- Be specific and direct
- Tech will break
- Be yourself
Why Your Meetings Stink-and What to Do About It
Dave, a senior VP at a large U.S. bank, was a strong one-on-one manager. However, 360-degree feedback revealed that he struggled in one critical area: leading effective meetings. Multiple employees described his meetings as "a time suck."
The Anatomy of a Meeting | Team Meetings Guide
Learn how the world's best companies run effective team meetings - featuring insights from Figma, Buffer, Close, Webflow, Shopify, and more. The guide also features a foreword from Cameron Herold, author of " Meetings Suck ". Get your free copy of the guide now:
There are services like Mentimeter that allow you to do live, interactive polls. People can see in real-time how their answers affect the final result.
Interactive presentation software
Interact with your audience using real-time voting. No installations or downloads required - and it's free!
Collaborative boards like Miro or Mural get people to participate in all sorts of activities that require collaboration and brainstorming.
The Visual Collaboration Platform for Every Team | Miro
With enterprise-ready security and advanced administration controls, deploy Miro company-wide with ease. A dedicated Customer Success and Account Manager will partner with you every step of the way to ensure your team's success and train you on best practices we've picked up from other enterprise customers.